Review monitoring
Detect new customer feedback for managed business locations and create a clear queue for manager follow-up.
Manager-approved Google review automation
Professional review operations for towing and roadside businesses.
TowTech Business Automation helps authorized business managers connect Google Business Profile access, monitor reviews, draft safe customer replies, and keep every location responsive without spam or review gating.
AI-assisted replies
Generate concise, professional draft responses while keeping sensitive or negative reviews under human approval.
Consent-first access
Google access is requested only from authorized business owners or managers, with clear disclosure of what data is used.
Built for real local-service operations.
The system is designed for multi-location towing and roadside teams that need faster review response, audit trails, and manager control over public customer communication.
No review gatingAutomation should request honest feedback from eligible customers and never selectively ask only happy customers.
Human approval where it mattersComplaint, refund, damage, legal, pricing, or low-star reviews are routed for manager review before public posting.